For local in-store pickup, we require pickup to be completed within one (1) week of purchase. If you choose this selection at checkout, please ensure you are able to pickup within this time frame. We are a small shop with very limited storage for purchased pieces, and a timely you pick up allows us to continue to add wonderful pieces to the shop!

For local in-store pickup, you can visit us during our normal days and hours (Thursday and Friday, 12-5, and Saturday, 11-4). If those days and hours do not align with your availability, please email us at levity@levityinteriors.com to schedule a day and time for pickup.

Local in-store pickup is at our storefront, located at 4215 Saint Johns Ave, Jacksonville, FL 32210. We are in the wonderful Fairfax neighborhood and encourage you to make a day out of visiting us and surrounding small businesses!

Yes, Levity Interiors is pleased to offer the delivery of furniture and other large items. Please email levity@levityinteriors.com for a custom delivery quote for the Jacksonville, FL and surrounding areas.

All items shipped through UPS or USPS via Levity Interiors are fully insured and carefully packaged to ensure a safe arrival. We ship within 7-10 business days from Jacksonville, FL. After shipment, delivery times will vary based on location.

We can almost always accommodate your needs for expedited shipping for items shipped via UPS or USPS. Expedited shipping is not available for items hand-delivered via a third party. Should you need expedited shipping, please email us at levity@levityinteriors.com immediately following your order.

Expedited shipping will be provided at an additional fee. Any additional fees for expedited shipping must be paid prior to your items shipping.

We are not responsible for stolen or lost items. If an item is stolen or lost, you will need to file a claim with the carrier (e.g., UPS or USPS).

With many of our items being one-of-a-kind and fragile, we understand how special and irreplaceable they are. We take the utmost care to package extremely carefully and well. In the highly unlikely event that an item arrives damaged, please contact us via email at levity@levityinteriors.com within 24 hours of receiving your item(s) with detailed photos of the exterior and interior packaging as well as photos of the damage. We will determine next steps on a case-by-case basis.

At this time, our website does not allow checkout for items being shipped to Hawaii, Alaska or Puerto Rico. If you live in any of these areas and are interested in purchasing from us, please contact us via email at levity@levityinteriors.com for a personalized shipping quote.

Items that are hand-delivered via third-party shippers are coordinated between the third party and the client. Levity Interiors does not hold any responsibility for these items once they are transferred to the third-party shippers. If you are interested in fully insuring items that are delivered via third-party shippers, please coordinate with them directly to do so.

Due to our unique and one-of-a-kind offerings, we do not offer returns, refunds or exchanges on any item for any reason. All items are final sale.

One of the most special things about our pieces is that they have all had a life prior to us. This can leave age-appropriate markings and wear that add to the charm of a piece. Please ensure you review all photos and description prior to purchase.

We make all efforts to accurately present our pieces, but please note that colors may slightly differ from how they appear on screen due to varying monitor settings.

With each product listing, our aim is to provide all the details you need to feel comfortable purchasing with us. Should you have any further questions prior to a purchase, you are always welcome to reach out to us at levity@levityinteriors.com.

In addition to our regular days and hours, we are happy to accommodate private shopping appointments for individuals, groups or designers and their clients any day of the week. Simply email us at levity@levityinteriors.com to schedule this service.

We love offering this concierge service to our local Jacksonville, FL clientele and are so glad you're interested! If you've already read all the details about our in-home shopping appointment, please email us at levity@levityinteriors.com to discuss scheduling an appointment and booking a deposit.

As both a wonderful complement to our storefront and a stand-alone service, we are happy to have different offerings to fit your needs. You can find out more about our design services by clicking here.

We are delighted to celebrate four years of our storefront as of August 2024! Small businesses are what make communities vibrant, so be sure to shop small when you can and actively choose to support those you love and want to continue to see thrive.

P.S. Whenever you stop by the storefront, Levity is always more than happy to recommend her favorite small businesses nearby - just ask her!

We do not offer consignment. If we are interested in a piece for the storefront, we purchase outright. If you are interested in sharing items you are selling, please send photos, a description of condition and asking price to us via email at levity@levityinteriors.com.

We do not offer a trade discount.